Feel free to call our IT support services on (704) 979-8030 for additional info or fill out the form on our contact us page for a free quote!

How can we help you?

Creativity. Technology. Communication.

We make
the complex simple
then the simple delightful.

Data Backup and Recovery

Implementing a data backup plan is much like enrolling in insurance. In the case of a hard drive failure, natural disaster or a cloud-based disaster, being prepared is key. You need to be back in business quickly and effortlessly, and FireFold’s Data Backup and Recovery computer support services in Charlotte will help you do just that.

Routine Maintenance

Catching issues early can save time, money, and even irreplaceable information. Our expert techs at FireFold can determine whether a computer’s sluggishness is coming from a lack of updates, malware, or even a failing hard drive. You can book our onsite computer support by calling us on (704) 979-8030 or you can also write to us at support@FireFoldTech.comFor more information visit the link below.

VoIP (Voice over Internet Protocol)

Our technicians are certified to install and configure Allworx VoIP equipment and services. Increase your productivity and make it easier for your employees to maintain access to your network, whether at work or at home with FireFold Tech’s VoIP and computer support services in Charlotte!

Vendor Management

When a system malfunctions, irritation is a natural reaction. One of the most frustrating aspects of technology is the occasional need to seek advice from a manufacturer. When all other troubleshooting methods are exhausted or there are product-specific questions to be asked, contacting the manufacturer is the only option left. No one is ever excited about having to call for technical support. Contact us for working with best Charlotte based managed IT services. For more information on how we can aid vendor management, visit link below.

Hardware as a Service (HaaS)

Our HaaS services combine the leasing of equipment with the services of a fully-staffed IT department in one easy package. By utilizing a HaaS program, much of the risk in investment is eliminated and inevitable upgrades are made easy. Call us on (704) 979-8030 or write to us at support@FireFoldTech.comVisit the link below for more information.

Internet Security

It’s no surprise that new security threats arise daily, and preventative measures are easier to take than cleaning up viruses and fixing full hardware crashes. Our experienced Internet security experts will make sure that your business network is protected from phishing, spam, spyware, viruses and other security vulnerabilities round the clock.

Email and Web Hosting

Email and web hosting present an opportunity to express what makes your business unique with a personalized domain and customized email addresses. FireFold Tech can assist you start to finish. From selecting a memorable domain to designing an eye-catching and informative website, we’ve got you covered!

Server Administration

Our expert techs at FireFold can determine whether a computer’s sluggishness is coming from a lack of updates, malware, or even a failing hard drive. Catching many of those issues early can save time, money, and even irreplaceable information.Get complete computer Tech support in Charlotte with FireFold.

Network Administration

A carefully planned network is also essential to access speeds and security. For most companies, setting up secure connections including levels of access and guest accounts is an essential factor in maintaining the privacy and preventing unauthorized use. Call us on (704)-979-8030 or write to us at support@FireFoldTech.comVisit the link below for more information.

Professional Software

Selecting professional software is an extensive process that requires a careful analysis of your business’s needs, budget, and plans for the future. There are also a number of compatibility issues to be considered when choosing a program to handle these essential tasks. FireFold Technologies can assist in the selection and support of many popular software solutions.

HIPAA Compliance

HIPAA laws are constantly changing. Did you know something as simple as Windows XP or Office 2003 will make you non-compliant? How up to date are you? Here at FireFold Technologies, we understand how serious HIPAA laws are. We have years of experience in managing HIPAA law modifications. Contact us or visit the link below more information.

Complete Asset Monitoring

Your business depends on a working network that allows complete communication between all devices in the system. Minimizing network downtime is crucial to your company’s success. FireFold Tech’s network and asset monitoring and management services ensure efficiency behind the scenes so everything runs smoothly and in sync. Collaborate with FireFold Tech for comprehensive computer support services in Charlotte.

Frequently Asked Questions

Q. How often should we backup our organization's systems?

Even an IT expert can tell when a hard drive will fail. Therefore, we highly recommend backing up your system as frequently as possible, depending on how you’re storing & accessing the data.

Q. Do you offer on-site computer support?

Yes, a dedicated team of IT and computer experts will arrive at your location as early as possible to insure minimum downtime for your business. 

Q. Why is vendor risk management so indispensable?

A vendor risk management plan is required by major regulatory agencies. It also aids in mitigating the risk of protecting your organization and customers. 

Q. Can I trust your technicians?

Our panel of technicians is qualified and certified to provide reliable computer support services. 

Q. Where are you located?

Our office is located in Charlotte. We provide both on-site and remote computer support services.